A study on renewable energy, water conservation and waste management at ITC Maurya
Student name: Ms Deepali Dhuliya
Guide: Dr Manipadma Datta
Year of completion: 2013
Host Organisation: ITC Maurya Hotel, New Delhi
Supervisor (Host Organisation): Mr Rony Joseph
Abstract: The hotel industry is an ever growing industry contributing considerable to the country’s GDP.
The services sector contributes majorly to the economy’s growth and hotels have a dominant
position in this sector. This is putting enormous pressure on the already limited natural resources
and impacting the environment significantly. To meet the rising customer expectation and
government legislations for sustainability, hotels are going green. ITC Maurya Hotel, a key player
in the Indian hotel industry, is constantly striving to engrave sustainability in its core business
operations so as to minimize the effects of its actions on the environment and at the same time
become self sufficient. It has taken an array of sustainable initiatives in the areas of water
conservation, waste management and solar energy to reduce its footprint and stay ahead of its
competitors. The hotel could foresee that the long term benefits of solar energy far exceed the
investment incurred and hence installed solar panels in its premises to fulfil its steam and hot water
demands. In the area of water management, sustainable practices in guest rooms and sewage
treatment plant to treat waste water have played a role in reducing ITC Maurya’s dependence on
water from external sources considerably. Thirdly, identifying waste as a critical component having
negative effects on the environment, the hotel makes sure that it recycles most of its waste and is on
the verge of becoming solid waste positive.
In a nutshell, it can be said that ITC Maurya Hotel is embracing and harnessing sustainability in its
scheme of business and is rightly justifying itself as a ‘responsible luxury’.
